Officer, QMS
Core
Drive continuous improvement of Quality Management Systems (QMS) processes, manage customer compliance, and conduct field inspections to ensure operational effectiveness and adherence to quality standards.
Role type
Quality Management Systems (QMS) Officer
Builds
Standardized QMS processes, SOPs, monitoring tools, and compliance documentation
Domain
Food technology / Chemical engineering / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Root cause analysis, CAPA implementation, audit coordination, data analysis for complaint trends, field inspection, compliance verification, SOP development
Preferred skills
QMS digitalization, Microsoft 365 tools, process optimization
Technologies
Microsoft 365
Responsibilities
Drive continuous improvement of QMS processes through standardization and root cause analysis; Develop and enhance SOPs, workflows, and quality system documentation; Investigate customer complaints and analyze trends for preventive actions; Support internal and external audits; Conduct field inspections and compliance verification; Manage customer compliance activities including questionnaires and lab testing coordination
Seniority
Individual Contributor