Academic and Finance Counselor I (Nov Start)
Core
Guide students in balancing academic goals and financial plans through personalized advising and policy interpretation.
Role type
Academic and Finance Counselor
Builds
Student success and retention in an online learning environment
Domain
Higher Education / Student Services
Deliverable
client delivery
Required skills
Academic advising, Financial Aid administration, Title IV regulations, Accounts Receivable management, Student retention strategies, Multi-channel communication, Data analysis, Microsoft Office proficiency, Problem-solving, Compliance interpretation
Preferred skills
Online student support experience, Higher education technology experience, Financial Aid/Title IX background, Federal regulation compliance experience
Responsibilities
Explain University policies and Financial Aid guidelines, Manage student caseloads and Accounts Receivable, Monitor academic progress and identify at-risk students, Facilitate referrals to campus resources, Handle escalated student concerns, Execute outreach strategies to boost engagement
Seniority
Individual Contributor, Entry to Mid-level