Academic and Finance Advisor I (Nov Start)
Core
Full-time remote advisor supporting students with academic progress, financial aid, and degree plan compliance to ensure graduation.
Role type
Academic and Finance Advisor
Builds
Student success and graduation outcomes
Domain
Higher Education / Student Services
Deliverable
client delivery
Required skills
student advising, financial aid administration, SAP compliance, conflict de-escalation, data tracking, policy interpretation, Microsoft Office proficiency
Preferred skills
higher education experience, customer service, training and development, technology-driven enterprise experience
Technologies
Roadrunner System, Student Portfolio Report, NSLDS, Microsoft Office
Responsibilities
Monitor student degree plans and academic progress for SAP compliance; advise on financial aid requirements and course changes; identify and support at-risk students; track student balances and assist with collection efforts; manage student load via daily tasks and tools.
Seniority
Individual Contributor, entry to mid-level