OPEX & Customer Quality Manager
Core
Middle management role responsible for shaping CI/Lean mindset, driving continuous improvement strategy, and leading a ~13-person Lean and customer quality team to enhance process efficiency and reduce waste.
Role type
Senior IC Operations & Quality Manager (Middle Management)
Builds
Continuous improvement roadmap, process efficiency gains, waste reduction initiatives, and customer quality standards
Domain
Automotive manufacturing / Lean Six Sigma
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> process optimization & quality delivery
Required skills
Lean Six Sigma Green Belt, process efficiency analysis, waste reduction, team leadership (13+ people), customer complaint escalation, IATF/VDA standards knowledge, English fluency
Preferred skills
Lean Six Sigma Black Belt, automotive manufacturing experience
Technologies
Lean, Six Sigma, Kaizen, IATF, VDA
Responsibilities
Shape CI/Lean mindset and support executive strategy, lead and develop the Lean and customer quality team, define development priorities aligned with business goals, track CI roadmap, measure and report on project results, lead Kaizen events and workshops, coordinate standardization and waste reduction initiatives, ensure customer requirements are met, manage customer complaints and escalate as needed
Seniority
Senior, hands-on IC with management responsibilities