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Marketing Operations Program Specialist

Chicago, IL, US💼 Full-time🗓 2026-08-04 → 2026-09-26

Core

Marketing Operations Program Specialist supporting strategic initiatives, managing ad hoc projects, and identifying practical AI opportunities for the Marketing Business Development (MBD) team.

Role type

Senior IC marketing operations program specialist

Builds

Marketing operations workflows, AI use case pilots, and governance structures for MBD

Domain

Professional services (law) + Marketing Operations + Generative AI adoption

Deliverable

product features

Required skills

Project management, program coordination, AI tool proficiency, stakeholder influence, process documentation, KPI/ROI framework development

Preferred skills

Change management, business transformation, agile delivery, business development background

Technologies

Generative AI platforms, automation tools, data analytics solutions, project tracking tools

Responsibilities

Manage ad hoc project requests and track deliverables; Coordinate across MBD sub-teams to maintain alignment; Identify and scope practical AI applications for MBD workflows; Develop training materials and documentation for AI tool adoption; Support program governance structures and prioritization frameworks

Seniority

Senior, hands-on IC

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