Application Specialist - Asia Pacific
Core
Conduct Clinical Application training for Elekta Comprehensive Solutions (Linac, Software) to healthcare professionals in Asia Pacific, ensuring first-class service support and maximizing customer adoption.
Role type
Senior IC Clinical Application Specialist (Training & Customer Support)
Builds
Customer training programs, workflow analysis, and product demonstrations for oncology solutions
Domain
Medical Technology / Radiation Oncology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Clinical Workflow planning, adult educational methodologies, product demonstrations, Salesforce proficiency, travel management
Preferred skills
Tertiary qualifications in Radiation Therapy, 3+ years Elekta experience, curriculum development
Technologies
Outlook, Word, Excel, PowerPoint, Video conferencing, Salesforce
Responsibilities
Provide tailored training to customers and colleagues on Elekta Comprehensive Solutions; Assess advanced customer training needs and coordinate schedules; Support installed base both on-site and remotely; Provide pre- and post-sales support including product demonstrations and workflow analysis; Collaborate with Marketing/Sales at exhibitions and conferences; Drive continuous process improvement projects to enhance team efficiency and customer satisfaction.
Seniority
Mid-Senior, hands-on IC with travel requirements