Application Specialist, Asia Pacific
Core
Conduct clinical application training and provide technical support for Elekta oncology solutions to healthcare professionals in the Asia Pacific region.
Role type
Senior Clinical Application Specialist (Oncology)
Builds
Customer adoption of Comprehensive Oncology Solutions (Linac, Software)
Domain
Medical Technology / Radiation Therapy / Oncology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Radiation Therapy, Medical Physics, QA, beam data collection, clinical workflow planning, adult educational methodologies, curriculum development, product demonstrations, Salesforce
Preferred skills
Recognised physicist qualification, clinical environment experience, 3+ years Elekta experience, travel up to 75%
Technologies
Outlook, Word, Excel, PowerPoint, Video conferencing, Salesforce
Responsibilities
Provide market-leading tailored training to customers and colleagues; Assess advanced customer training needs and coordinate schedules; Maintain administration and documentation for education credits; Provide professional assistance and support to Marketing/Sales/R&D; Ensure timely handling of customer requests; Provide Clinical Workflow planning and reviews; Support installed base both on-site and remotely; Provide pre- and post-sales support including product demonstrations and workflow analysis; Support customer lifecycle solution analysis and identify sales leads; Collaborate with Marketing/Sales at exhibitions and conferences; Maintain long-term positive relationships with customers; Provide excellent clinical support via phone/email or onsite visit; Drive continuous process improvement projects.
Seniority
Senior, hands-on IC with travel