Digital Account Manager
Core
Strategic digital account manager responsible for expanding and growing digital marketing accounts, pitching services, and ensuring client retention and satisfaction.
Role type
Senior IC digital account manager (agency)
Builds
Digital marketing and performance content services (SEO, SEM, social media) for existing and prospective clients
Domain
Digital marketing, performance marketing, agency services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SEO strategy, SEM strategy, social media management, client retention, strategic selling, data-driven strategy, campaign planning, multiregional strategy execution, quality assurance, performance reporting, competitor analysis, keyword research, content opportunity analysis, website auditing, technical recommendations
Preferred skills
International experience, mentoring junior team members, fluency in a second language
Technologies
SEMRush, Moz, Ahrefs, Screaming Frog, Google Search Console, Google Analytics, Omniture, Excel, PowerPoint
Responsibilities
Contribute to RFPs, client pitches, strategic proposals, and Quarterly Business Reviews; perform research to define strategy (audits, competitor analyses, keyword research); oversee execution of multiregional strategies; perform quality assurance of deliverables; monitor and report on account performance with insights and recommendations; keep up to date on digital marketing trends and share knowledge
Seniority
Mid-level, hands-on IC
