Country Manager Customs Operations Germany
Core
Lead the Customs Delivery organization across Germany, ensuring safe, compliant, and efficient customs clearances while driving operational excellence and P&L accountability.
Role type
Senior Country Manager, Customs Operations
Builds
Customs clearance services for global trade customers
Domain
Logistics / Customs Compliance
Required skills
P&L management, multi-site team leadership, customs regulations expertise, stakeholder management, transformation leadership, cost management, operational strategy, regulatory compliance, process optimization, performance management
Preferred skills
Experience in complex operational environments, hands-on leadership style, ability to thrive in ambiguity
Technologies
Global technology platforms, digital tools, Standard Operating Procedures (SOPs)
Responsibilities
Lead day-to-day customs operations in Germany, drive safe and compliant customs processes, deliver exceptional service performance meeting turnaround and accuracy targets, ensure full compliance with customs regulations and documentation, oversee audits and implement corrective actions, lead and develop Team Leaders and frontline associates, support implementation of global technology platforms and transformation programs, own cost-to-serve performance, monitor market developments and regulatory changes
Seniority
Senior, hands-on IC with P&L accountability
