Senior Terminal Solution Manager
Core
Own the customer and operational experience across the assigned terminal and wider port complex, bringing together terminals, ocean operations, towage, pilots, and agents to keep cargo moving and improve performance.
Role type
Senior Terminal Solution Manager (Hub/Terminal Solution team lead)
Builds
Port complex performance, terminal fluidity, and cargo movement across terminals, towage, pilots, and agents
Domain
Maritime logistics / Port operations / Ocean freight
Required skills
Marine or terminal operations expertise, leadership and people management, stakeholder management, strategic thinking, crisis management, continuous improvement, data and technology curiosity
Preferred skills
Seafaring experience, Lean knowledge, digital solutions comfort
Technologies
Data tools, technology platforms for operations
Responsibilities
Own customer and operational experience across the terminal and port complex; Take accountability for port-complex performance; Lead execution and design planning; Shape yard and gate strategies; Safeguard asset turnaround and connections; Coordinate local response to major disruptions; Lead and develop the Hub/Terminal Solution team; Spot business growth opportunities; Design future function setup using data and technology