East Adriatic (EAD) Less than Container Load (LCL) Customer Experience Agent
Core
Manage LCL import and export operations from booking to delivery, handling documentation and carrier transactions for Maersk's East Adriatic region.
Role type
LCL Customer Experience Agent
Builds
LCL import/export shipments for customers in the East Adriatic region
Domain
Logistics and Supply Chain
Required skills
LCL import/export operations management, Bill of Lading (BoL) and sea freight documentation, carrier booking transactions, billing supervision, customer query resolution, data processing and reporting
Preferred skills
Import/export operations experience, MS Office proficiency
Technologies
MS Office
Responsibilities
Supervise booking, give quotations on LCL import and export, handle entries, complete Bill of Lading and sea freight documents, supervise carrier booking transactions and follow billing, maintain relationships with Maersk offices, customers, and vendors, offer assistance in resolution of customer queries and issues, perform data processing and reports