Customer Experience Analyst II
Core
Support clients in logistics challenges by maintaining close communication with colleagues to ensure quick solutions and drive the use of electronic tools to simplify the customer experience.
Role type
Customer Experience Analyst
Builds
Customer experience solutions and stakeholder relationships
Domain
Global logistics and supply chain
Deliverable
client delivery
Required skills
International trade knowledge, Advanced English, Advanced Office Suite, Stakeholder management
Responsibilities
Support clients on their challenges, Drive adoption of electronic tools, Build relationships with internal stakeholders, Maintain professional communication with clients, Collaborate with customer service and sales teams