Accounts Receivable Senior Specialist with Dutch language skills
Core
Senior Accounts Receivable specialist managing complex customer portfolios, escalations, and working capital performance in a shared services environment.
Role type
Senior IC Accounts Receivable / Order to Cash Analyst
Builds
Cash collection, working capital performance, and customer account resolution
Domain
Logistics / Global Business Services
Deliverable
dashboards & analysis
Required skills
Order to Cash (OTC) expertise, complex account reconciliation, dispute management, root cause analysis, KPI/SLA monitoring, stakeholder management, Dutch and English business communication
Preferred skills
Shared services environment experience, process standardisation, automation mindset, large international organisation experience
Technologies
None explicitly stated
Responsibilities
Owning complex Accounts Receivable portfolios and resolving customer account issues; Managing customer and internal escalations; Conducting account reviews and reconciliations; Investigating root causes of chronic debt; Supporting cash collection and working capital targets; Monitoring performance against KPIs and SLAs; Preparing management information and financial insights; Managing customer communications in Dutch and English; Collaborating with upstream/downstream teams; Supporting process standardisation and automation
Seniority
Senior, hands-on IC