Service Engineer
Core
Deliver high-quality technical service and support for ZOLL medical devices, including troubleshooting, repairs, preventive maintenance, software upgrades, and calibration.
Role type
Senior IC biomedical device service engineer
Builds
Medical devices (AEDs, ventilators, trauma kits) for EMS, hospital, public safety, and military customers
Domain
Healthcare / Medical Devices
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
troubleshooting, repair, preventive maintenance, software upgrades, calibration, ISO13485 compliance, service documentation, asset management, 5S principles, electronic systems, electromechanical systems
Preferred skills
biomedical engineering background, regulatory standards knowledge, continuous improvement initiatives
Technologies
ZOLL medical devices, electronic systems, electromechanical systems
Responsibilities
Conduct troubleshooting, repair, preventive maintenance, software upgrades, and calibration for ZOLL products; Update service work documentation and manage service assets; Assist in asset sighting and audit activities to meet ISO13485 and GDPMDS requirements; Oversee service depot workflow and maintain workplace organization through 5S principles; Provide daily operational support to the Service Manager and contribute to continuous improvement initiatives; Adhere to all safety protocols and quality standards during service activities