Client Program Manager
Core
Manages a regional portfolio of projects to create account-level value and drive revenue for clients' businesses through supply chain optimization and service delivery.
Role type
Senior Client Program Manager (Supply Chain)
Builds
Regional service delivery and account-level value creation for global clients
Domain
Logistics and Supply Chain Management
Required skills
Supply chain optimization, customer relationship management, project management, data analysis, process improvement, team leadership, risk management, business profitability analysis, cross-functional collaboration, stakeholder influence
Preferred skills
Lean tools expertise, matrix organization experience, global business plan support, cost reduction project implementation, people development, network building
Technologies
N/A
Responsibilities
Drive customer KPIs and ensure high NPS scores, lead supply chain optimization projects, support global business plan delivery, conduct periodic customer reviews, manage operational team performance and development, collaborate with commercial and operational experts, implement cost reduction and productivity improvement initiatives
Seniority
Senior, hands-on IC with leadership responsibilities
