FL Customer Service Support [FLO FLC]
Core
Processing import/export customs permits, duty payments, and coordinating shipment clearance and status updates for warehouse goods.
Role type
Customs and logistics operations specialist
Builds
Customs clearance documentation and shipment status updates
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Customs permit processing, Duty payment processing, Customs officer liaison, Shipment status tracking, Check requisition coordination, Third-party customs clearance coordination, Internal stakeholder liaison
Preferred skills
Certificate of Customs Competency Test, Warehouse Management System (WMS) experience, Logistics industry experience
Technologies
MS Office, Excel, WMS
Responsibilities
Process import/export customs permits, Process duty payment permits, Liaise with customs officers, Update customers on shipment status, Arrange cheque requisitions, Coordinate with third-party service providers, Liaise with internal customers for goods release
