Territory Manager - East (Bangkok)
Core
Lead a territory of 20-25 retail sites to drive sales, operational performance, and customer experience for Shell's mobility business in Eastern Thailand.
Role type
Territory Manager (Retail Operations)
Builds
Retail site performance, sales volume, and brand compliance across a network of fuel and convenience stores.
Domain
Energy / Retail / Mobility
Deliverable
product features
Required skills
Sales & Negotiating, Channel Management, Commercial Acumen, Retail Site Operations, Customer Experience Management, HSSE Compliance, Business Planning, Inventory Management, Competitor Analysis, Stakeholder Management
Preferred skills
MBA, Previous sales experience, Independent work style
Technologies
Territory Manager Site Review (TMSR), Call Planning Cycle tool, Mystery Motorist Program (MMP), Visual Identity Site Assessment (VISA), Site Facilities Assessment (SFA)
Responsibilities
Deliver territory sales scorecard including volume and profit targets; Monitor site performance and HSSE compliance; Coach retailers on operational tools and processes; Manage customer complaints and competitor activity; Plan and conduct site visits; Develop territory touring plans.
Seniority
Experienced Professionals