Global Control Tower Lead
Core
Lead the implementation and ongoing operation of a global logistics network, ensuring operational readiness, governance, and end-to-end execution.
Role type
Senior Control Tower Operations Lead
Builds
Global logistics network operations
Domain
Logistics and Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Control Tower operations, multimodal logistics, operational governance, process implementation, large-scale operational transitions, risk management, change management
Preferred skills
Stakeholder management, problem-solving, decision-making, continuous improvement
Technologies
Control Tower systems, routing guides, service rules, milestone tracking tools
Responsibilities
Lead operational readiness activities including process design, SOPs, training, and go-live planning; Establish and drive governance routines to monitor performance and manage risks; Own Control Tower operational standards covering planning, booking coordination, and exception management; Collaborate with Procurement, Network Planning, Operations, IT, and external partners; Monitor operational performance and drive corrective actions; Lead post-go-live stabilization and root-cause analysis; Manage operational risks across suppliers and transport providers.
