Operation Agent, Japan
Core
Managing LCL import/export shipping documents, vendor invoices, and system data input/quality checks to ensure operational efficiency and superior customer experience.
Role type
LCL Operations Agent
Builds
Shipping documentation, booking sheets, shipping instructions, and customs permits for LCL cargo.
Domain
Logistics / Supply Chain
Required skills
Operational efficiency, Customer service, Computer application knowledge (Excel/Word/Teams), Business English, Cargowise system knowledge
Preferred skills
Cargowise system knowledge
Responsibilities
Check Pre-Alerts and manage cargo trucking for imports; Receive bookings and arrange trucking/customs clearance for exports; Create Dock Receipts and Shipping Instructions; Review and correct system data and vendor invoices; Attend customer inquiries and business meetings; Communicate via email with overseas offices.