Collector / Senior Collector, OTC
Core
Executes day-to-day OTC (AR Collections) transactions, ensuring service delivery goals and providing first-level support for technical and functional issues.
Role type
Senior IC collections specialist (OTC/AR)
Builds
Receivables collection processes and customer follow-up workflows
Domain
Logistics / Trade Finance
Required skills
OTC task expertise, AR collection management, customer communication (phone/email), periodic reconciliation, SOP adherence, stakeholder coordination, period-end reporting
Preferred skills
Night shift availability (US timing)
Responsibilities
Execute daily OTC transactions per SOPs, conduct monthly reconciliation with credit customers, ensure country-specific BL/Cargo release SOPs are understood, coordinate with stakeholders for legal requirements, prepare management reports
Seniority
Mid-level, hands-on IC