OTC/ Accounts Receivable Senior Analyst with German language skills
Core
Focal point for customer Accounts Receivable (AR) issues, managing interactions, analyzing trends, and ensuring account reconciliation for Maersk's global logistics operations.
Role type
Senior Accounts Receivable Analyst
Builds
Customer account visibility models, MIS reports, and standardized AR processes
Domain
Logistics / Shipping / Finance
Deliverable
dashboards & analysis
Required skills
German (business correspondence), English, Accounts Receivable processes, Escalation management, Account reconciliation, Trend analysis, Root cause analysis, MIS reporting, Process improvement
Preferred skills
Working capital management, Third-party financial service provider collaboration, Automation identification
Technologies
None explicitly stated
Responsibilities
Handle incoming and outgoing phone calls regarding customer AR issues, Create visibility models to analyze trends and root causes, Manage customer and internal escalations, Perform regular reviews of KPIs and SLAs, Ensure periodic reconciliation of customer accounts, Handle business correspondence in German including translations
Seniority
Senior, hands-on IC