Customs Implementation Consultant
Core
Lead the successful onboarding of new customers and support the delivery of complex customs implementations across the UK for Maersk's Customs Services.
Role type
Senior IC Customs Implementation Consultant
Builds
Customized customs solutions and operational readiness for new logistics customers
Domain
Logistics / International Trade / Customs Compliance
Deliverable
client delivery
Required skills
Project management, stakeholder engagement, process design, SOP development, customer relationship management, risk management, executive reporting, cross-functional coordination
Preferred skills
Continuous Improvement methodologies, systems implementation experience, digital transformation knowledge, change management practices
Technologies
Digital onboarding platforms, workflow automation tools, project management software
Responsibilities
Lead customs implementation projects from initiation to operational handover; Act as primary point of contact for customers throughout the implementation lifecycle; Develop and implement Standard Operating Procedures (SOPs); Coordinate cross-functional teams including Commercial, Product, Operations, and Digital; Provide executive-level reporting to customers and internal stakeholders; Support user adoption, training, and process compliance.
Seniority
Senior, hands-on IC