SCM Operations Agent (System)
Core
Manage shipping instructions and shipment data within SCM systems to ensure accuracy, timely submission, and operational visibility for customers and internal stakeholders.
Role type
SCM Operations Agent (System)
Builds
Accurate shipment data records and timely Shipping Instructions (SI) for carriers and customers
Domain
Global Logistics / Supply Chain Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Data validation, system navigation, exception tracking, stakeholder communication, process compliance, data quality monitoring, operational execution
Preferred skills
Logistics operations experience, ERP/TMS/CargoWise familiarity, Excel proficiency, automation initiative participation
Technologies
SCM systems, ERP, TMS, CargoWise, SCP, MODS, Microsoft Excel
Responsibilities
Receive, validate, and update Shipping Instructions and shipment data; monitor shipment status and milestones; submit SIs before carrier cut-offs; track exceptions and resolve data issues; conduct data validation checks; identify process improvement opportunities
Seniority
Entry to Mid-level, hands-on IC
