Collections Analyst
Core
Manage collection processes, payment identification and application, and ensure adherence to deadlines and targets.
Role type
Collections Analyst
Builds
Payment application workflows and collection process improvements
Domain
Financial services / Accounts Receivable
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Accounts receivable management, payment reconciliation, data analysis, customer support, process improvement, financial reporting, SAP, Microsoft Office
Responsibilities
Assist customers with portal usage issues, identify and resolve payment discrepancies, manage portal incidents, write off uncollectible balances, support payment identification and application, collaborate with accounting on records and reconciliations, maintain updated controls and indicators