Cargo Readiness Assistant
Core
Support export shipping processes from container pickup to port loading, coordinate documentation and gate extension, and assist customers with inquiries.
Role type
Junior operational logistics assistant
Builds
Export shipping operations and customer support workflows
Domain
Global trade logistics and port operations
Deliverable
product features
Required skills
Data analysis tools, Excel, Portuguese
Preferred skills
Power BI, advanced Excel, data automation, English (intermediate)
Technologies
Power BI, Excel
Responsibilities
Support export shipping activities from container pickup to port loading; Coordinate documentation and gate extension processes; Use data analysis tools to generate reports and track KPIs; Handle customer inquiries via phone and email; Generate reports and resolve system data discrepancies; Support operational analysis and process improvement; Organize and update shipping information and documents.
