Air Operations Manager
Core
Manage and operate aircraft fleets and air cargo transport at a country level, ensuring growth, profitability, and customer service excellence.
Role type
Senior IC Air Operations Manager
Builds
Air cargo transport services and fleet operations
Domain
Logistics / Air Freight
Required skills
Global airfreight operations management, team leadership, supply chain development, strategic planning, customer relationship management, project management, data analysis, process improvement, technology adoption
Preferred skills
None stated
Technologies
None stated
Responsibilities
Oversee fiscal and overall operations at a country level to meet growth and profitability goals; Plan and implement resources (staffing, training, equipment, systems) to ensure contractual compliance and quality service delivery; Lead management of expectations for country operations leaders and establish critical performance metrics; Provide daily guidance and support on operations, revenue enhancement, HR, procedures, and process execution; Collaborate with corporate administration to ensure efficient operations; Develop continuous improvement methodologies for service profit and growth; Develop customer relationships to maintain operational service levels; Oversee professional development and productivity of direct reports; Monitor emerging technology changes and innovations.
Seniority
Senior, hands-on IC with people management responsibilities