Single Carrier Landside Operations Team Lead - Spanish Speaker
Core
Lead and develop a high-performing team to deliver operational excellence, service delivery, and continuous capability growth in landside operations.
Role type
Senior IC operations team lead (logistics)
Builds
Landside operational performance, service delivery, and process compliance
Domain
Global trade, shipping container logistics, freight forwarding
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, KPI management and governance, data-driven decision-making, stakeholder partnership building, continuous improvement and transformation, capacity management, process standardization, operational controls, risk management, change management, analytical problem-solving
Preferred skills
Experience in landside business, global business environment navigation, agile working methodology
Technologies
None stated
Responsibilities
Lead, coach, and develop a high-performing team; Drive end-to-end Landside operational performance; Own team performance through KPI management and reporting; Build strong partnerships with regional teams, customers, and vendors; Champion a culture of continuous improvement and transformation; Deliver team performance in line with SLA commitments and business objectives
Seniority
Senior, hands-on IC
