Cold Chain Logistics & Claims Customer Experience Intern
Core
Intern supporting the Cargo Claims team to deliver positive customer experiences and assist with Cold Chain Logistics operations.
Role type
Intern, customer experience & operations support
Builds
Customer service interactions, claims documentation, shipment coordination
Domain
Logistics, Cold Chain, Cargo Claims
Deliverable
client delivery
Required skills
Customer service, claims lifecycle coordination, stakeholder communication, issue tracking, reefer operational understanding
Preferred skills
Multitasking, attention to detail, organizational skills, adaptability
Technologies
None stated
Responsibilities
Support cargo claims specialists with survey organization, system updates, and documentation follow-up; handle cargo claims queries; coordinate with internal stakeholders; assist with Cold Chain Logistics shipment coordination and issue tracking
Seniority
Intern