FL Customer Service Support [FLO FLC]
Core
Liaise with customers and operations teams on order fulfillment, inventory, and shipment activities; generate reports and verify vendor invoices.
Role type
Customer Service Support Specialist (Logistics/Operations)
Builds
Order fulfillment workflows, inventory replenishment, and transactional reports for internal/external customers.
Domain
Logistics and Supply Chain
Deliverable
dashboards & analysis
Required skills
Order fulfillment coordination, inventory management, vendor invoice verification, KPI generation, warehouse supply monitoring, system transaction accuracy, PO creation
Preferred skills
WMS/Exceed System proficiency, MS Office (Word, Excel, Outlook), fast-paced environment adaptability
Technologies
WMS, Exceed System, MS Office
Responsibilities
Coordinate urgent order fulfillment with customers, operations, and transporters; monitor warehouse supplies and raise purchase orders; verify vendor invoices and resolve discrepancies; generate transactional reports and KPIs.
Seniority
Junior to Mid-level, hands-on IC
