4PL Customer Experience Analyst

Brazil, São Paulo, Santos, 11060-002💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Execute daily logistics operations and maintain visibility of international and national freight transports for 4PL customers.

Role type

Customer Experience Analyst (Logistics Operations)

Builds

End-to-end supply chain visibility and operational delivery for global trade clients

Domain

Global Logistics / Supply Chain Management

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Logistics operations coordination, Export/Import shipment management, Freight Forwarding (FFW) knowledge, Customer relationship management, Process improvement analysis, KPI tracking, Microsoft Excel, Power BI

Preferred skills

Spanish language proficiency

Responsibilities

Monitor and report on daily logistics operations, Analyze customer supply chain verticals, Collaborate with global teams to strengthen client relationships, Support new client onboarding and service implementations, Identify and implement continuous process improvements, Track and report performance metrics

Seniority

Individual Contributor

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Maersk

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all lega