assistant manager
Core
Assistant General Manager supporting store operations, team leadership, and sales goal achievement in a coffee shop.
Role type
Assistant General Manager (IC)
Builds
Coffee shop operations and customer experiences
Domain
QSR / Coffee
Required skills
customer service, team leadership, problem resolution, cash handling, inventory control, administrative tasks, goal setting, physical stamina
Preferred skills
supervisory experience, valid driver's license, high school diploma or GED
Technologies
POS systems, inventory management tools
Responsibilities
Demonstrate shift leader and team member duties, develop business understanding to GM level, create positive customer connections, drive speed and service to hit sales goals, resolve problems with professionalism, manage store funds and inventory, execute administrative tasks, foster team culture and values.
Seniority
Entry-level management, hands-on IC
