Assistant Manager
Core
Assistant General Manager supporting store operations, team development, and sales goals in a coffee shop environment.
Role type
Assistant General Manager (IC)
Builds
Coffee shop operations and customer experiences
Domain
QSR / Coffee
Required skills
customer service, shift leadership, inventory control, cash handling, problem resolution, administrative tasks, sales goal achievement, team motivation, root cause analysis, P&L awareness
Preferred skills
supervisory experience, valid driver's license, reliable transportation
Responsibilities
Demonstrate team member and shift leader duties, develop business understanding to GM level, create positive customer connections, drive speed and service efficiency, resolve problems with professionalism, manage store funds and inventory, execute administrative tasks, enforce cash-handling policies, rotate inventory, lead team development, analyze root causes of issues, champion company values, build trusting relationship with GM, pursue sales goals.
Seniority
Entry-level to Mid-level, hands-on IC