Assistant Manager
Core
Assistant General Manager supporting store operations, team development, and sales goals in a coffee retail environment.
Role type
Assistant General Manager (Growth role)
Builds
Coffee store operations and customer experiences
Domain
Retail / Food & Beverage
Required skills
Customer service, Team leadership, Problem resolution, Cash handling, Inventory control, Administrative tasks, Goal setting, Root cause analysis, Adaptability, Ownership
Preferred skills
Supervisory experience, High school diploma or GED, Valid driver's license
Technologies
POS systems, Inventory management tools
Responsibilities
Demonstrate Team Member and Shift Leader duties with excellence, Develop business understanding to General Manager level, Create positive customer connections, Drive speed and service to hit sales goals, Resolve problems with professionalism and emotional maturity, Manage store funds and enforce cash policies, Execute administrative tasks linking daily operations to business success, Control inventory and manage waste, Foster a culture of ownership and continuous learning, Build a trusting relationship with the General Manager