Assistant Manager - Operations (3PL)
Core
Oversee daily warehouse operations for inbound, outbound, and returns processes to ensure workflow efficiency, system accuracy, and SLA compliance for 3PL clients.
Role type
Assistant Manager - Operations (3PL)
Builds
Operational workflows and standardized procedures for contract logistics and distribution centers.
Domain
Logistics / Supply Chain / Contract Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team management, operational planning, customer requirement analysis, KPI tracking, process standardization, Microsoft Office, WMS, TMS
Preferred skills
Professional certification in logistics, strategic thinking, English communication
Technologies
WMS, TMS, Microsoft Office
Responsibilities
Monitor daily warehouse activities (inbound, outbound, returns), train warehouse staff on SOPs, interact with customers to understand order profiles and special handling, resolve escalated operational issues, support managers in manpower deployment and shift arrangements, develop new project operation processes and standardize procedures.
Seniority
Mid-level, hands-on management