FL Customer Service Support [FLO FLC]
Core
Liaise with customers and operations teams on order fulfillment, inventory, and shipment activities; generate reports and verify vendor invoices.
Role type
Customer Service Support Specialist (Logistics)
Builds
Order fulfillment workflows, transactional reports, and inventory replenishment processes
Domain
Logistics and Transportation
Deliverable
client delivery
Required skills
Order fulfillment coordination, inventory management, vendor invoice verification, KPI and report generation, warehouse supply monitoring, system transaction management, WMS proficiency
Preferred skills
Logistics industry experience, MS Office proficiency, Exceed System experience
Responsibilities
Coordinate urgent order fulfillment with customers, operations, and transporters; verify vendor invoices and resolve discrepancies; monitor warehouse supplies and raise purchase orders; generate KPIs and transactional reports; ensure accuracy of system transactions.
Seniority
Entry-level to Junior
