Senior Specialist, Specialist - Spanish

PH - Manila💼 Full-time🗓 2026-07-14 → 2026-09-26

Core

Execute customer service operations including inbound and outbound collection calls in Spanish for a global trade company.

Role type

Specialist - Customer Service / Collections

Builds

Customer service interactions and collections

Domain

Global Trade / Logistics

Deliverable

client delivery

Required skills

Fluent Spanish, Fluent English, Process adherence, SLA execution, SOP understanding, Issue reporting

Preferred skills

Process improvement ideas

Technologies

None stated

Responsibilities

Execute tasks according to SLAs, Adhere to controls, Inform supervisor about process issues, Conduct inbound and outbound collection calls

Seniority

Individual Contributor

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About Maersk

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all lega