CareerPlan

Senior Specialist, Specialist - Spanish

PH - ManilaFull-time2026-07-14 → 2026-11-12

Core

Execute customer service operations including inbound and outbound collection calls in Spanish for a global trade company.

Role type

Specialist - Customer Service / Collections

Builds

Customer service interactions and collections

Domain

Logistics / Global Trade

Deliverable

client delivery

Required skills

Fluent Spanish, Fluent English, Process adherence, SLA execution, SOP understanding, Issue reporting

Preferred skills

Improvement ideas

Responsibilities

Execute according to SLAs, Adhere to controls, Inform Supervisor about process issues, Handle collection calls (inbound and outbound)

Seniority

Individual Contributor