Air BPE Associate
Core
Lead end-to-end customer implementations for air freight and design/improve operational processes to enable efficient, high-quality, customer-centric operations.
Role type
Senior IC air freight operations associate
Builds
Tailored operational solutions, Standard Operating Procedures (SOPs), and improved air freight workflows
Domain
Logistics / Air Freight
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Stakeholder management, process design, project leadership, change management, analytical problem solving, operational process understanding
Preferred skills
Bachelor's degree in Logistics, air freight domain expertise
Technologies
None stated
Responsibilities
Partner with Sales, OPS/CX, and customers to lead end-to-end customer implementations; Design and maintain Standard Operating Procedures (SOPs) for origin and destination processes; Design, review, and continuously improve air freight operational processes; Lead and support cross-functional projects across FinOps, Quality, Pricing, and Operations
Seniority
Mid-level, hands-on IC