DevOps Engineer
Core
Design, implement, and maintain scalable, secure, and high-availability VoIP infrastructure and services on cloud or colocation platforms.
Role type
Senior DevOps Engineer (VoIP Infrastructure)
Builds
Resilient VoIP infrastructure, Kubernetes clusters, CI/CD pipelines, and monitoring systems for Zoom Phone and Contact Center.
Domain
Cloud Infrastructure, VoIP, Telecommunications
Deliverable
production ML models | product features | infrastructure
Required skills
AWS cloud infrastructure design and management, CI/CD tools (Jenkins, GitLab CI), Infrastructure as Code (Terraform, Ansible), containerization and orchestration (Docker, Kubernetes), Linux systems administration, networking and security principles (SIP, RTP, NAT traversal, load balancing, firewalls, encryption), monitoring and observability tools (Prometheus, Grafana, ELK, Datadog)
Preferred skills
Experience with OCI and GCP cloud platforms
Technologies
AWS (EC2, VPC, EKS, S3, IAM, CloudWatch), Kubernetes, Docker, Jenkins, GitLab CI, Terraform, Ansible, Prometheus, Grafana, ELK, Datadog, FreeSWITCH, SBC
Responsibilities
Build, operate, and optimize Kubernetes clusters for containerized applications and microservices; Develop and manage CI/CD pipelines to automate build, test, and deployment workflows; Troubleshoot and resolve complex issues related to VoIP systems, SBC, and FreeSWITCH; Manage and enhance production platform monitoring, alerting systems, and fault analysis; Collaborate with cross-functional teams to deliver reliable, high-quality services.
Seniority
Senior, hands-on IC