CHB Operations Associate-6
Core
Coordinate and execute shipments for assigned client accounts, ensuring service levels are met by managing customs entries, PGA clearance, and logistics from origin to destination.
Role type
CHB Operations Associate
Builds
Import clearance and logistics services for assigned customer accounts
Domain
International Trade / Customs Brokerage / Logistics
Deliverable
client delivery
Required skills
Customs entry processing, PGA clearance, shipment tracking, file management, billing/reporting, SOP maintenance
Preferred skills
Section 232 IEEPA tariff knowledge, CHB license
Technologies
Operating systems for entry filing
Responsibilities
Provide customer service and assist with information requests; Process Customs entries and PGA for clearance; Coordinate clearance with forwarders, steamship lines, and airlines; Complete customer billing and required reports; Perform tracking and tracing for inbound shipments; Coordinate shipment movement from airline, ocean piers, and CFS to destination; Upload documentation into operating systems; Maintain and update customer SOPs.
Seniority
Junior to Mid-level, hands-on IC
