Patient Service Rep (Part-Time)
Core
Coordinates patient intake, order processing, and delivery of Home Medical Equipment (HME) and supplies, acting as a liaison between providers, patients, and internal teams.
Role type
Patient Service Representative (HME Coordinator)
Builds
Home medical equipment orders and supply deliveries for patients
Domain
Healthcare / Home Medical Equipment
Deliverable
physical/clinical work
Required skills
Customer service, Order entry & processing, Medical equipment knowledge, ICD-9/ICD-10 coding, Insurance eligibility verification, Equipment setup and fitting, Patient education, POS transactions
Preferred skills
Office operations coordination, Project management, Continuous improvement
Technologies
EMR, Computer applications, Telephone systems