Oracle Service Architect/Manager
Core
Lead Oracle Cloud ERP Service Solution Architect owning end-to-end solution architecture for Oracle Fusion Service modules to align with strategic business objectives.
Role type
Senior IC Oracle Service Architect/Manager
Builds
Robust, scalable, and high-performing Oracle Cloud ERP Field Service, Service Contracts, Depot Repair, and Territory Management solutions.
Domain
Healthcare technology (ZOLL) + Oracle Cloud ERP
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Oracle Fusion Cloud Service expertise, hands-on configuration of Field Service/Service Contracts/Depot Repair/Territory Management, end-to-end implementation lifecycle leadership, cross-functional initiative management, complex system diagnosis and resolution, Discrete Manufacturing knowledge
Preferred skills
Master's degree, Oracle Cloud Service Certification, Oracle Fusion Applications (CX, ERP, HCM) experience
Technologies
Oracle Cloud ERP, Oracle Fusion Service, Oracle Field Service Cloud
Responsibilities
Lead requirements gathering, solution design, configuration, testing, deployment, go-live, and post-production support; Integrate Oracle Fusion Service with back-office systems; Deploy Oracle Field Service Cloud to optimize scheduling and tracking; Align service strategies with organization-wide initiatives; Perform hands-on configuration of specific modules; Provide advisory guidance on functional and configuration decisions; Diagnose and resolve complex system issues; Collaborate with technical teams, business users, and leadership
Seniority
Senior, hands-on IC with leadership responsibilities