Oracle ICM Support Specialist (Remote)
Core
Support Oracle Sales Cloud Incentive Compensation (ICM) applications, resolve functional and technical issues, and configure systems.
Role type
Senior IC Oracle ICM Support Specialist
Builds
Oracle Sales Cloud Incentive Compensation applications
Domain
Financial Services / Cloud ERP
Required skills
Oracle Sales Cloud ICM configuration, functional ERP configuration, application engineering support, complex IT troubleshooting, root cause analysis, system incident resolution
Preferred skills
Oracle Database Security, Financial Services sector applications support
Technologies
Cloud ERP, Oracle Security
Responsibilities
Identify, diagnose, and resolve functional and technical issues in Oracle Sales Cloud Incentive Compensation applications; Configure systems, conduct root cause analyses, and remediate application issues; Collaborate with cross-functional teams and client stakeholders to improve system reliability and performance; Mentor team members and contribute to operational documentation and best practices
Seniority
Senior, hands-on IC
