First Mile Operations Specialist – Johor, Malaysia
Core
Coordinate day-to-day shipment activities for Intermodal and Customs House Brokerage services, ensuring smooth operations and timely updates for customers.
Role type
Operations Specialist (Logistics/Supply Chain)
Builds
Intermodal and Customs Brokerage shipment processes
Domain
Global logistics and supply chain
Deliverable
product features
Required skills
shipment coordination, customer service, data analysis, documentation preparation, stakeholder communication, Excel proficiency (Pivot Tables, VLOOKUP)
Preferred skills
planning, organization, adaptability, detail orientation
Technologies
Microsoft Excel
Responsibilities
Process bookings for Intermodal and Customs Brokerage shipments; coordinate truck deliveries and container movements; monitor shipment progress for timely customs clearance; prepare daily shipment and customer reports; extract and compile data from various systems; support preparation of customs documentation including Certificates of Origin; communicate shipment status and resolve day-to-day issues with customers.
Seniority
Mid-level, hands-on IC