Nurse Advice Line
Core
Performs telephone triage and provides care advice to patients across all age groups (neonatal to adult) to determine appropriate disposition and interventions.
Role type
Registered Nurse (Telephone Triage)
Builds
Patient care advice and triage dispositions
Domain
Healthcare / Telehealth
Deliverable
physical/clinical work
Required skills
Nursing judgment, telephone triage, medication review, quality improvement, computer software utilization, emergency response
Preferred skills
Advice line experience, Emergency Department experience, Urgent Care experience, Triage experience, Bilingual skills
Technologies
Computer software for triage and reporting
Responsibilities
Collect patient health data and perform initial assessments; Review medications, drug dosages, allergies, and immunizations; Perform quality audits and integrate findings into practice; Document symptoms, assessments, and advice; Guide patients on symptom evaluation and treatment effectiveness.
Seniority
Mid-level, hands-on IC