Service Portfolio Analyst
Core
Overseeing and optimizing the Client Education service catalogue and portfolio to ensure clarity, consistency, and cost-effective operations.
Role type
Service Portfolio Analyst
Builds
Standardized service offerings and KPI reports for Client Education
Domain
Healthcare / Clinical Trials / Regulatory Technology
Deliverable
dashboards & analysis
Required skills
Portfolio management, Financial analysis, Process optimization, Contract management, Data analysis, ERP familiarity
Preferred skills
Clinical research experience, Business acumen, Stakeholder liaison
Technologies
Microsoft Excel, ERP systems
Responsibilities
Overseeing and optimizing the Client Education service catalogue and portfolio, Identifying and resolving discrepancies in the service portfolio through data analysis, Acting as the key liaison between Sales and Client Education, Conducting financial analysis to ensure cost-effective operations, Creating standardized, high-quality reports and KPIs, Managing external consultancies for ERP-related projects
Seniority
Mid-level, hands-on IC