Consultant, Global Analytics
Core
Strategic business analysis and process improvement for clients, involving data analysis, workflow optimization, and call monitoring to drive operational and financial results.
Role type
Senior IC business consultant (analytics & process improvement)
Builds
Actionable business insights, streamlined workflows, and quantifiable operational improvements for client organizations
Domain
Business consulting / Data analytics / Process optimization
Deliverable
dashboards & analysis
Required skills
Strategic business analysis, Process mapping and improvement, Data analysis and reporting, Project management, Stakeholder communication, Call monitoring and sentiment analysis
Preferred skills
Python, SQL, Databricks, Machine learning concepts, AI tools, Six Sigma
Technologies
Microsoft Office, Python, SQL, Databricks
Responsibilities
Partner with business units to understand strategies and identify opportunities; Map and review end-to-end business processes; Scope and manage analytical projects; Present findings to executives; Monitor live and recorded calls for data and insights; Implement process improvements to streamline workflows.
Seniority
Mid-level, hands-on IC
