AVP - Azure Cloud Application Support
Core
Lead engineer responsible for 24x7 cloud application support, service improvement, and end-to-end issue resolution for business-critical Investment applications on Azure.
Role type
Senior IC Azure Cloud Application Support Lead
Builds
Investment Run application services and cloud infrastructure reliability
Domain
Asset Management / Insurance / Azure Cloud
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Azure Storage Accounts, Azure Data Factory, Logic Apps, Function Apps, Azure Analysis Services, App Service, Application Insights, Cosmos DB, Data Lake Storage, Key Vault, Service Bus, SQL Database, Container Registry, API Connections
Preferred skills
Complex Azure issue resolution, Follow the sun support model, ITIL guiding principles, Support tools (Service Now, JIRA, Confluence, CMDB)
Technologies
Azure, Service Now, JIRA, Confluence, CMDB
Responsibilities
Own cloud application support activities, drive service improvement in Azure Cloud, resolve stakeholder queries for business critical applications, incorporate alerting and monitoring, work with 3rd party Cloud Service providers, own issues end-to-end, provide 24x7 support, maintain logs and documentation, act as point of contact for Business Continuity and Disaster Recovery, lead solution design for service improvements
Seniority
Senior, hands-on IC
