Associate, Operations Reporting
Core
Daily production of operational reports, special inquiries, and distribution to internal and external clients.
Role type
Associate Operations Reporting Analyst
Builds
Operational reports, trending data, and electronic feeds
Domain
Operations / Data Reporting
Deliverable
dashboards & analysis
Required skills
SQL, Oracle, reporting tools, Microsoft Office, data analysis, report development, process coordination
Preferred skills
Call center business experience, computer support systems knowledge, multi-tasking, prioritization
Technologies
Oracle, SQL, Microsoft Office
Responsibilities
Produce ad hoc reports and trending data, consult business leaders on reporting needs, coordinate reporting process implementation, develop new reports and production schedules, utilize new data sources, distribute reports via email and electronic feeds, maintain monthly and year-to-date summaries
Seniority
Associate, entry-level to mid-level IC
