Senior Project Manager for Managed Service Onboarding Team
Core
Lead EMS transformation, automation, client onboarding, and operational improvement projects within a growing managed services organization.
Role type
Senior IC Project Manager (Managed Services)
Builds
Client onboarding, account setup, master data validation, invoice processing, payment operations, and reporting/analytics workflows.
Domain
Financial Services / Managed Services / Process Automation
Required skills
Program and project leadership, cross-functional team coordination, risk and issue management, stakeholder management, process improvement, data migration, system integration, executive reporting, automation strategy
Preferred skills
Experience with Intelligent Document Processing (IDP), AI-driven process improvement, banking transitions, financial integrations
Technologies
Jira, Smartsheet, PowerPoint, Excel
Responsibilities
Lead complex EMS projects from inception to stabilization; develop integrated project plans and governance frameworks; coordinate cross-functional teams across Operations, Technology, Finance, and Compliance; manage client implementations including requirements gathering, data migration, and go-live; drive automation and digital transformation initiatives; prepare executive-level status reports and dashboards; mentor junior project managers
Seniority
Senior, hands-on IC