Senior Project Manager for Managed Service Onboarding Team
Core
Lead EMS transformation, automation, client onboarding, and operational improvement projects within a managed services organization.
Role type
Senior Project Manager (Managed Services)
Builds
Client onboarding, account setup, master data validation, invoice processing, payment operations, and reporting/analytics workflows.
Domain
Managed Services / Financial Services Operations
Deliverable
product features
Required skills
Program and project management, cross-functional team leadership, risk management, stakeholder management, process improvement, data migration, system integration, change management, executive reporting, resource coordination
Preferred skills
Experience with Intelligent Document Processing (IDP), workflow automation, AI-driven process improvement, banking transitions, financial integrations
Technologies
Jira, Smartsheet, PowerPoint, Excel
Responsibilities
Lead complex EMS projects from inception to stabilization; develop integrated project plans and governance frameworks; coordinate cross-functional teams across Operations, Technology, Finance, and Compliance; manage client implementations including requirements gathering, testing, and go-live; drive automation and digital transformation initiatives; prepare executive-level status reports and dashboards; mentor junior project managers and analysts.
Seniority
Senior, hands-on IC
