Head of Maersk Customs Canada
Core
Lead, stabilize, and grow a robust Canada customs brokerage organization of 40+ professionals, driving commercial growth while strengthening operational execution and service reliability.
Role type
Senior leadership (Area Head) in customs brokerage and trade compliance
Builds
Commercial growth in customs brokerage services and operational efficiency for Maersk's Canadian operations
Domain
Logistics, Customs Brokerage, Trade Compliance
Deliverable
client delivery
Required skills
P&L management, team leadership (40+ FTE), commercial growth strategy, customer relationship management, operational excellence, performance management, capacity planning, regulatory compliance navigation
Preferred skills
BA in related field, experience with globally aligned systems and platforms
Technologies
Globally aligned customs systems and platforms
Responsibilities
Manage P&L for Maersk Customs, lead and stabilize CHB operations across Canada, drive commercial growth in partnership with sales leadership, strengthen customer relationships to improve retention, ensure consistent compliant service delivery, improve productivity and cost-to-serve, drive performance management across teams, proactively manage capacity planning, oversee service metrics and KPIs, champion operational excellence initiatives
Seniority
Senior, hands-on leader with strategic oversight